Hello Eurocomm?

Few years ago I bought a Nokia 9110 cellular phone-FAX, after having developed Hebrew support for it. Eventually, I upgraded to Nokia 9210i. Now Eurocomm is advertising Nokia 9300, and I am considering buying one.

However, there are two problems:

  • Their ads advertise a Web site and toll free phone number. No FAX number even though the 9300 has also FAX capability and part of its target market are the deaf.
  • The Web site is not effective for selling Nokia 9300 because they do not answer people who fill the online form and inquire about the product (if to judge from my experience in going through the above twice).

It is a shame to require deaf people to go in person to Eurocomm to buy this cellular phone if the normally-hearing can arrange for this without leaving their homes.

Author: Omer Zak

I am deaf since birth. I played with big computers which eat punched cards and spew out printouts since age 12. Ever since they became available, I work and play with desktop size computers which eat keyboard keypresses and spew out display pixels. Among other things, I developed software which helped the deaf in Israel use the telephone network, by means of home computers equipped with modems. Several years later, I developed Hebrew localizations for some cellular phones, which helped the deaf in Israel utilize the cellular phone networks. I am interested in entrepreneurship, Science Fiction and making the world more accessible to people with disabilities.